Privacy Policy
Data Controller
Jason Brinkley
1. Overview
At Chem-Success, your privacy is important to us. This Privacy and Data Policy outlines how we collect, use, store, and protect your personal data when you use our online tutoring services. By accessing our platform or using our services, you agree to the terms of this policy.
2. Information We Collect
We collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Billing information
Student’s name and grade level
b. Usage Data
Session recordings (if applicable)
c. Educational Data
Tutoring session notes
Homework submissions
Assessment scores and feedback
3. How We Use Your Information
We use the collected data to:
Provide and improve our tutoring services
Personalize learning plans
Communicate with students and parents
Process payments and manage billing
Maintain the security of our platform
Comply with legal and educational requirements
4. How We Share Your Information
We do not sell your personal data. We may share information only with:
Tutors who need access to relevant student information
Payment processors (e.g., Stripe, PayPal)
Customer support platforms
Legal authorities when required by law
Third-party tools with proper data protection standards (e.g., scheduling apps, LMS)
5. Data Security
We use industry-standard measures to protect your data, including:
Secure servers and encrypted data storage
Password protection and two-factor authentication
Regular security audits
Despite these efforts, no method of transmission or storage is 100% secure.
6. Your Rights and Choices
You have the right to:
Access and review your personal data
Request corrections or deletions
Opt out of non-essential communications
Close your account at any time
To make a request, please contact us at j.brinkley@chem-success.com.
7. Children’s Privacy
Our services may include children under parental or guardian supervision. We comply with COPPA and require verifiable parental consent for users under the age of 13.
8. Data Retention
We retain personal and educational data for as long as you are active or as required to meet our legal obligations. You may request permanent deletion of your data at any time.
9. Third-Party Links
Our website or platform may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
10. Policy Updates
We may update this policy from time to time. Users will be notified of significant changes via email or a notice on our platform.
11. Contact Us
For questions or concerns about this Privacy and Data Policy, contact:
Privacy Officer
Chem-Success
Email: j.brinkley@chem-success.com
Phone: 713-962-1780